p56jili Privacy Policy – How We Protect Your Personal Data

1 Introduction

p56jili takes your right to privacy seriously. As an online gaming platform serving players across the Philippines — from Metro Manila to the Visayas, Mindanao, and everywhere in between — we understand that the trust you place in us goes beyond just the games you play. It includes how we handle your personal data.

This Privacy Policy covers all personal information collected through the p56jili website, mobile browser interface, customer support channels, and any related services. It has been prepared in compliance with Republic Act 10173, the Data Privacy Act of 2012, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

If you are a registered p56jili player, this policy applies to you. If you are only browsing the platform without registering, parts of this policy — particularly the sections on cookies and technical data — still apply to your visit.

2 Data We Collect

p56jili collects only the personal information that is necessary to provide you with a safe, legal, and enjoyable gaming experience. The categories of data we collect include:

We do not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, or health data — unless strictly required by a specific regulatory obligation. In such rare cases, your explicit consent will be obtained first.

3 How We Collect Your Data

p56jili collects your personal information through the following means:

• Directly from you — when you register an account, complete KYC, submit a support request, or participate in a promotion.
• Automatically — when you use the p56jili platform, we collect technical and usage data via cookies, web beacons, and server logs.
• From third parties — our identity verification and KYC partners may provide us with verified data about you, or flag discrepancies with the information you provided during registration.
• From payment processors — GCash, Maya, BDO, BPI, and other payment gateways may share transaction confirmation data with us to reconcile deposits and withdrawals.

4 How We Use Your Data

p56jili uses your personal data for the following lawful purposes:

• Account management — creating, maintaining, and securing your p56jili account.
• Identity and age verification — confirming that you meet the legal age requirement of 21 years and that your identity matches the details on file.
• Payment processing — facilitating deposits and withdrawals via GCash, Maya, bank transfers, and other Philippine payment methods.
• Regulatory compliance — meeting our obligations under anti-money laundering (AML) laws, KYC requirements, and gaming regulations applicable in the Philippines.
• Customer support — responding to your inquiries, resolving disputes, and improving our service quality.
• Security and fraud prevention — detecting and preventing unauthorised access, suspicious activity, and potential abuse of our platform or promotions.
• Responsible gaming — monitoring gameplay patterns for signs of problem gambling and ensuring access to appropriate support tools.
• Marketing communications — sending you promotional offers, bonus updates, and platform news — but only with your consent, and you can opt out at any time.
• Platform improvement — analysing usage patterns to improve the user experience across all p56jili games and features.

We do not use your personal data for automated decision-making that produces significant legal effects on you, without giving you the opportunity to seek human review of that decision.

5 Data Sharing

p56jili does not sell your personal data to third parties. We may share your information with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers (GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa/Mastercard networks) — to process your deposits and withdrawals.
• KYC and identity verification partners — to confirm your identity and comply with AML obligations.
• IT and cloud infrastructure providers — who host and support the p56jili platform under strict data processing agreements.
• Regulatory and law enforcement authorities — where we are legally required to disclose information, for example in response to a court order or government directive.
• Fraud prevention services — to identify and prevent fraudulent activity across our platform and the wider payments network.

All third-party service providers engaged by p56jili are contractually bound to handle your data in accordance with applicable Philippine privacy law and our own data protection standards.

6 Cookies & Tracking Technologies

p56jili uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small text files stored on your device when you visit our site.

The types of cookies we use include:

• Essential cookies — required for the platform to function, including maintaining your login session and processing transactions. These cannot be disabled.
• Analytics cookies — help us understand how players use p56jili, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies — remember your settings such as language preference or display options.
• Marketing cookies — used to show you relevant promotions within the platform. These are only set if you have consented to marketing communications.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the platform.

7 Data Retention

p56jili retains your personal data for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations. In practice, this means:

• Account and identity data is retained for the duration of your active account, and for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records are kept for at least five (5) years in line with BSP and AMLC requirements applicable to online gaming operations.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Cookie and analytics data is retained in anonymised or aggregated form for up to two (2) years.

When personal data is no longer required, p56jili will securely delete or anonymise it in accordance with our data disposal procedures.

8 Data Security

p56jili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data in transit between your browser or device and our servers.
• Encryption of sensitive data at rest, including financial account information and government ID details.
• Role-based access controls ensuring that only authorised p56jili personnel can access personal data, and only to the extent required by their role.
• Regular penetration testing and vulnerability assessments of our platform and infrastructure.
• Two-factor authentication (2FA) options available to all players to add an extra layer of account security.
• Dedicated incident response procedures to manage and report any data breach in compliance with NPC notification requirements.

While we take every reasonable step to protect your data, no system is completely immune to risk. We encourage all p56jili players to use a strong, unique password and to enable 2FA on their account. If you suspect any unauthorised activity on your account, contact us immediately at support@p56jili.net.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you — as a data subject and a p56jili player — have specific rights regarding your personal information. Here is what you can ask us to do:

To exercise any of these rights, send a written request to support@p56jili.net with the subject line "Data Privacy Request." We will acknowledge your request within 72 hours and respond fully within 15 working days, in line with NPC guidelines.

10 Minors

p56jili does not knowingly collect personal data from persons below the age of 21. Our registration process includes an age declaration and identity verification step specifically to prevent underage access.

If we become aware that a minor has registered on the platform and provided personal data, we will immediately close the account, delete all associated data, and return any deposited funds to the payment source used during registration. If you are a parent or guardian who believes your child has registered on p56jili, please contact us right away at support@p56jili.net.

11 Changes to This Privacy Policy

p56jili may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how your data is being handled. Continued use of p56jili after changes are posted constitutes your acceptance of the revised policy.

12 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way p56jili handles your personal data, please reach out to our dedicated Data Protection Officer (DPO):

• Email: support@p56jili.net (Subject: "Data Privacy Inquiry")
• Live Chat: Available 24/7 directly within the p56jili platform

We aim to respond to all privacy-related inquiries within 3 business days. For formal data subject requests (access, correction, deletion), please allow up to 15 working days as required by the Data Privacy Act of 2012.

For concerns that remain unresolved after engaging with p56jili, you may escalate your complaint to the National Privacy Commission of the Philippines through the official NPC website or their public assistance line.

For more information on how we handle your account or the rules that govern your use of our platform, please also visit our Terms and Conditions and Responsible Gaming pages.